Are you getting the speeds you pay for?
We recently did a webcast at a 5-Star hotel in Colorado. As you would expect, the cost to the client for a “hard line” Ethernet drop for us was quite expensive. In this facility it was priced at a per Mbps (Mega bytes per second) rate.
The reason for the hard line drop is that it is supposed to guarantee the speeds you pay for, which is very important when doing a webcast. An example being, when you talk to your internet provider at home, they never guarantee wireless speeds only hard line router feeds.
It is also supposed to guarantee that at 5pm when everyone is checking their emails and your graphic person is downloading video files that your speed doesn’t drop to snail mail speeds.
How do you know?
A key tool in your tool belt should be http://beta.speedtest.net/
SPEEDTEST is a free site that allows you to test the speed of whatever data provider you are linked to. There are also apps for your phone.
Just click GO!
It shows you your download speed...
and your upload speeds.
How much speed do I need?
For webcasting at full HD, we needed 15Mbps. At that speed, we got a beautiful quality streaming video. We were outputting at about 7 Mbps, and they recommend you have double the speed to be safe.
Do you get what you pay for?
We did notice that as we got closer to 5pm, the speeds started to drop. In fact, they dropped enough that the steam started to jitter and freeze. Our back-up plan was to use our Verizon jet pack which uses our phone data service. It was running at an amazing 20MBS and we have unlimited data.
The results, no charge to the client and a discussion with the hotel after the event.
Just think traffic school when you get on a site and “check your speed.” You pay a lot you should get what you pay for.